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Lean Six Sigma Green Belt Healthcare - online and self-paced

The principles of Lean Six Sigma are vital to the continuous improvement of hospital operations and healthcare delivery systems. This course will utilize healthcare case studies to teach the many applications of Lean Six Sigma concepts. 

"The goal is to make healthcare more efficient, more effective, with higher quality and fewer errors — and, in the process, save lives." - Professor Mohammad Khasawneh.

• Upcoming offerings:  
  
  • 9/10 - 11/10, 2025 (Register using the button below)
• Delivery format: Self-paced online
• Instructor: Mohammad Khasawneh (see below)
• Course content:  33 hours of video lecture materials and slides.  Open-book, open-note exam due on the last day of the session to be eligible for certification. We recommend a minimum of 30-40 hours to completing the exam. 
• Credentials: Notification of course completion and successful certification will be approximately 6 weeks following the end of the session. A Green Belt Healthcare badge will be issued after successful course completion, in addition to a certificate of continuing education credits for a total of 3.3 CEUs from the Thomas J. Watson College of Engineering and Applied Science at ¶¶Òõ¶ÌÊÓƵ.

COURSE DESCRIPTION

This course will cover continuous process improvement in healthcare, an introduction to Lean, Six Sigma, Lean Six Sigma in healthcare, and the DMAIC improvement cycle (Define, Measure, Analyze, Improve, and Control), which is a core tool to drive Lean Six Sigma projects. Participants will also be exposed to spreadsheet-based statistics for Six Sigma, simulation for Lean Six Sigma, and case studies/projects.

TOPICS COVERED

• Continuous process improvement (CPI) in healthcare with an emphasis on both Lean and Six Sigma concepts and methodologies
• Lean concepts and their applications in healthcare, such as 5S, waste reduction, value stream mapping, and error proofing
• DMAIC (Define, Measure, Analyze, Improve, and Control) to solve healthcare issues and transition CPI projects from one phase to another

• Basic statistical analysis methods and tools to determine key relationships between health system inputs and outputs
• The integration of both Lean and Six Sigma for achieving data-driven process improvement results in healthcare systems
• Team dynamics and leadership in the healthcare domain to provide effective and successful healthcare projects

LEARNING OBJECTIVES

• Recognize the need and key attributes of a successful Lean Six Sigma program in an organization.
• Describe the roles and responsibilities of a certified Lean Six Sigma Green Belt in a healthcare organization.
• List the fundamentals of the DMAIC problem-solving methodology.
• Use basic Lean Six Sigma tools for project definition and process baseline, improvement analysis, implementation, and sustainability.
• Define the need for advanced problem-solving and improvement methodologies used by project teams.
• Integrate Lean Six Sigma knowledge and tools to successfully implement, deploy, and sustain process improvements.

REQUIREMENTS

• A computer with a high-speed internet connection and audio
• Microsoft Excel
• Trial version (free for 30 days) of the  (for statistical analysis) on the day before the start of the training program. for free for all Binghamton students.
• A headset with a microphone may be useful, but it is not necessary.

INSTRUCTOR

Mohammad T. Khasawneh

SUNY Distinguished Prof; School Director; Healthcare Systems Engineering / Health Systems / Manhattan Graduate Program Director; SUNY Distinguished Professor; Director

School of Systems Science and Industrial Engineering; Watson Institute for Systems Excellence (WISE)

mkhasawn@binghamton.edu
607-777-4408
EB R18

Background

Mohammad Khasawneh is a SUNY distinguished professor and chair of Systems Science and Industrial Engineering at ¶¶Òõ¶ÌÊÓƵ. He received his PhD in industrial engineering from Clemson University in August 2003 and his BS and MS in mechanical engineering from Jordan University of Science and Technology, in 1998 and 2000, respectively. 

Khasawneh’s research is focused on healthcare systems engineering, operations management, and data science. He serves as the director for the Watson Institute for Systems Excellence (WISE), an institute for advanced studies that generates $2.5-3 million in research funds annually. In addition, he is the founding director of the Healthcare Systems Engineering Center, an organized research center (ORC) at ¶¶Òõ¶ÌÊÓƵ.

Since 2003, Khasawneh has been leading a wide spectrum of projects with U.S. hospital systems that focus on applied research in the area of healthcare systems engineering. More specifically, his research is focused on the novel application of systems engineering to transform healthcare systems into high-performance environments that produce better patient outcomes at lower costs. His work is applied in ways that lead to optimal healthcare, including more efficient use of hospital resources; better outpatient scheduling; streamlined patient flow; improved patient satisfaction; reduced hospital-acquired conditions (such as infections and patient falls) through predictive analytics; and improved clinical, operational and financial performance using advanced data science methods.His health systems engineering center generates over $1 million annually in sponsored research from various healthcare and hospital systems.

Building on a successful research program and partnerships with health systems around the country and an academic concentration/minor, at the graduate/undergraduate levels, Khasawneh developed a 12-month Executive Master of Science with a Health Systems Concentration, which has been offered in Manhattan since 2013. He has also been instrumental in developing a new MS degree program in Healthcare Systems Engineering.

Over the years, Khasawneh presented his research at various national and international conferences, including China, India, Mexico, Jordan, Korea, Thailand, Japan, Turkey, Indonesia, and Canada. His research activities thus far have led to 60-plus refereed journal articles, 120-plus conference articles, one patent and three new invention disclosures. In addition, his sponsored research efforts thus far have resulted in over $15 million in external funding and over $39 million in software/equipment grants.

In 2006, Khasawneh received a U.S. Air Force Summer Faculty Fellowship to evaluate the use of multi-sensory cues to improve the landing of unmanned aerial vehicles. In 2009, he received another fellowship from the U.S. Air Force Office of Scientific Research to design ergonomic computer workstations for very large displays. He received the State University of New York (SUNY) Chancellor’s Award for Excellence in Teaching in 2011, the University Award for Outstanding Graduate Director in 2015, the University Award for Excellence in International Education in 2016, and the SUNY Chancellor’s Award for Excellence in Scholarship and Creative Activities in 2021. He is a member of the
Alpha Pi Mu and Alpha Epsilon Lambda honor societies.

Khasawneh also holds Diplomate status with the Society for Health Systems (SHS), a professional society within the Institute of Industrial and Systems Engineers (IISE) that supports the industrial engineering profession and individuals involved with improving quality and productivity within healthcare. More recently, Khasawneh was also recognized as an IISE Fellow, the highest classification of the IISE membership. He also holds an honorary visiting professor position with the Industrial Engineering Department at Hebei University of Technology in Tianjin, China, and Vellore Institute of Technology in Vellore, India.

In 2022, Khasawneh was named a SUNY distinguished professor, the highest faculty rank that SUNY awards. It is reserved for those who have achieved national or international prominence and an exemplary reputation within their discipline.

Education

• BS, MS, Jordan University of Science and Technology
• PhD, Clemson University

Research Interests

• Healthcare systems engineering
• Operations management
• Advanced analytics

Awards

• University Award for Excellence in International Education, State University of New York (2015-2016)
• University Award for Outstanding Graduate Director, State University of New York (2014-2015)
• Chancellor’s Award for Excellence in Teaching, State University of New York (2010-2011)
   

Teaching Assistant - Rahaf Matahen                                            Master's student in Industrial Engineering and Systems Engineering BS, Industrial Engineering, Applied Science University

FEES AND DEADLINES

We reserve the right to cancel our sessions.  If canceled, fees will be refunded in full.

Registration Information	Fall Session 2025 Sep 10 - Nov 10
Register by to avoid late fee of $50	Sep 10
Registration closes (5 p.m. Eastern Time)	Sep 10
Standard Green Belt Healthcare	$1,500
Standard Green Belt Healthcare GROUP DISCOUNT (2 or more, verification required)	$1,400
¶¶Òõ¶ÌÊÓƵ Alumni, Faculty, Staff, and Not-for-Profit org.	$1,000
¶¶Òõ¶ÌÊÓƵ Currently Enrolled Students	$600
Non-¶¶Òõ¶ÌÊÓƵ Students (currenlty enrolled)	$750
Retake Fee	$100

REGISTRATION

Registration confirmations will be sent by email. Detailed instructions about accessing the course will be sent by email a few days before the class starts.

If you have not received confirmation within seven days of registering, please contact the Office of Industrial Outreach to make sure we received your registration.

CANCELLATION AND REFUND POLICY

• A $50 refund administrative fee will be applied.
• All cancellations must be received by emailing wtsnindy@binghamton.edu before the course start date.
• No refunds will be issued after you have gained access to the course materials. Substitutions may be made any time before the beginning of the course start date by informing the Office of Industrial Outreach by emailing wtsnindy@binghamton.edu.
• If the course is canceled, enrollees will be advised and receive a full refund
• Allow up to three weeks to receive refunds.

FEES AND DEADLINES (University of Hawaii)

We reserve the right to cancel our sessions.  If canceled, fees will be refunded in full.

University of Hawaii at Hilo GREEN BELT + **CPE	$1,500
University of Hawaii GREEN BELT ONLY	$1,250
University of Hawaii **CPE only	$1000

*The University of Hawaii Hilo Daniel K. Inouye College of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. This is an application-based continuing education activity of the University of Hawai'i Hilo. UAN: 0516-9999-16-010-H04-P. This activity is jointly provided by the University of Hawai'i at Hilo Daniel K. Inouye College of Pharmacy and the University of New York at Binghamton Watson College of Engineering & Applied Science.  
 
**32 CPE Credits for the University of Hawaii at Hilo Pharmacists